Privacy Policy
Hosker Hounds Adventures & Livery (“we”, “us”) is based in Blackburn, UK. We respect your privacy and comply with UK GDPR and the Data Protection Act 2018.
Who we are & contact details
Email: hoskerhounds@gmail.com • Tel: +44 7387 830 506
Data controller: Hosker Hounds Adventures & Livery
Data we collect
- Contact details (name, email, phone) from your enquiry or booking
- Pet and service details (addresses, routines, emergency contacts, emergency vet)
- Communications and photo updates you request
- Basic technical data (browser type, IP) for site security
How we use your data
- To respond to enquiries and provide quotes — Contract / Legitimate Interest
- To deliver booked services and send updates — Contract
- To meet insurance and legal obligations — Legal Requirement
- To improve our website and communications — Legitimate Interest
Sharing your data
We do not sell or trade data. We may share limited details with:
- Our secure email or website providers (for delivery and hosting)
- Insurers or vets in an emergency, to protect an animal’s vital interests
Data retention
Enquiry information is stored for up to 12 months. Booking and invoice records are kept for up to 7 years for accounting. Photos and messages are retained only as long as necessary or with your consent.
Your rights
You can request access, correction, deletion, restriction, or objection at any time by emailing hoskerhounds@gmail.com. You may also complain to the ICO at ico.org.uk.
Cookies
We do not use tracking cookies. If analytics are added in future, this page will be updated and a cookie banner displayed.
Updates
We may revise this notice from time to time. Last updated .